Category: Scams and Security

  • Isolating for 14 Days! So switching to Phone Support

    Hey folks my wife is arriving from Brisbane on April First after business hours! She will be self-isolating for 14 days after her COVID test. I will also be limiting my exposure to the outside world until the 14th. We value your health and safety and want everyone to keep healthy! We will be resuming…

  • OSX Malware Vectors

    Don’t Panic! I know that this topic can get complex and technical very quickly. But the goal of this blog post is to give information to users who have never actually removed malware from their Mac. You seasoned Mac security professionals need not dawdle. You will most likely get bored. The point is, even a…

  • Bad Kitty Good Passwords Video

    I was visiting a student in Katoomba for basic OSX training. I noted that they had a really bad password. A VERY bad password. When I mentioned they should change the Password they suggested they put a one at the end of their password. This inspired me for this episode “Bad Kitty Good Passwords” Video.…

  • Why is it important to have different passwords?

    We all hate passwords. The good ones are hard to remember and the others do not really protect you. This video is part of our new series that will help explain some of the problems with using the same password for everything. Your password is only as good at the weakest website Yes, there is…

  • Does Anti-virus slow down Macs?

    I wish I could really give this a simple answer. I have been a Mac Technician for over 15 years with a strong focus on software (anyone can turn screws, really, the devil is always in the software detail). Originally, my opinion of Anti-virus for Macs was, at best PUPs (Potentially Unwanted Program), and at…

  • Security Update for Apple!

    Apple just released a new Security update. Though most Apple updates will often address new features and app stability this is a Security update! What else is interesting is that this is more than an OS update iOS, iPadOS, Watch OS and Safari have all been updated as well. I personally do not remember Security…

  • Do I know when the next iPhone coming?

    Because I used to work at Apple in California I will be often asked if I know when the next iPhone or Apple Computer coming. Honestly, even when I worked there I had no idea. Apple loves a secret. Honestly, it’s kind of fun to try to figure out what they are going to produce…

  • My Mac is slow! What could be wrong?

    Is your Mac slow? There are a lot of different things that can slow down a Mac. My 15 years of working with Mac computers, have taught me a few tricks to improve the performance of older Macs. Here are a few questions you should ask yourself to sort out why your Mac is slowing…

  • That Green light that warns you the mac webcam is on

    As a computer tech, the amount of times that I have seen a computer with a sticky bandage over the camera is beyond my ability to count. As someone who understands a bit about Mac security, I totally understand why you would want to do that. But as a tech educator, I have a hard…

  • OSX Software updates FAQ

    I get a lot of questions about software updates. I have also discovered that people also are very resistant to running software updates when it is sometimes the fix to a future problem. So I have created this OSX Software Updates FAQ to answer some of those questions in hopes to remove some of the…