Mac Mason Training and Repairs

MacMason training and Repairs

Tag: customer service

  • Being a good Mac tech is more about listening than knowing.

    Being a top-notch Mac Tech goes beyond just having knowledge; it’s about being a good listener. Let me share my experience: I spent around eight years at Apple, five of which were in the Applecare T2 iApps support team, and the rest as a Genius and Creative at the Apple Store Bondi. This unique combination…

  • Smart Watches and why I need them

    I was sceptical about having a smartwatch. It was one of those things where I could not see the benefit. then I got one and it was a game-changer. Personally, I think that most people should try smart watches just to try them out. Got a sports watch with my S7 It was time to…