Tag: Mac repairs
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Being a good Mac tech is more about listening than knowing.
Being a top-notch Mac Tech goes beyond just having knowledge; it’s about being a good listener. Let me share my experience: I spent around eight years at Apple, five of which were in the Applecare T2 iApps support team, and the rest as a Genius and Creative at the Apple Store Bondi. This unique combination…
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One year of MacMason Macbook and iPhone repairs
Today our shop has been open for one year. We started our business in 2020 after I was made redundant during the lockdowns. With all the Mac shops that needed to hire a tech at my level being over a two-hour commute, we decided that maybe I should start my own business. The first repair…
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The case of the Time Machine backup that was out of time.
Now and then a customer will bring me an interesting case. Something that I have to actually think about instead of knowing the solution off the top of my head. This is where having an understanding of how OSX operates and a good sense of logic comes in. The case of the Time Machine backup…