Tag: Mac repairs

  • Being a good Mac tech is more about listening than knowing.

    Being a top-notch Mac Tech goes beyond just having knowledge; it’s about being a good listener. Let me share my experience: I spent around eight years at Apple, five of which were in the Applecare T2 iApps support team, and the rest as a Genius and Creative at the Apple Store Bondi. This unique combination…

  • One year of MacMason Macbook and iPhone repairs

    Today our shop has been open for one year. We started our business in 2020 after I was made redundant during the lockdowns. With all the Mac shops that needed to hire a tech at my level being over a two-hour commute, we decided that maybe I should start my own business. The first repair…

  • New Shop Coming to Lithgow Soon

    When we opened MacMason Repairs and Training it was right in the middle of COVID lockdowns. I had been laid off from my previous employer in Katoomba, and there is not any Mac shops in the area. Until my wife pointed out to me that there are no Mac Shops in the area! So we…

  • 2013 Mac Pro Still kicks ass!

    I love this Mac Pro. I wish this one belonged to me but it belongs to one of my clients. She brought it in for a tune-up and a few software issues. (My specialty is software issues). While I had it and she was away for two weeks I had a chance to play with…

  • The case of the Time Machine backup that was out of time.

    Now and then a customer will bring me an interesting case. Something that I have to actually think about instead of knowing the solution off the top of my head. This is where having an understanding of how OSX operates and a good sense of logic comes in. The case of the Time Machine backup…